Medical Receptionist

Hours:           Part-time (15-20 hours per week)

Schedule:     Monday through Friday, 2:00 PM – 6:00 PM

Pay Range:  $15.00 per hour

Our pediatric therapy clinic has a opening for a part-time Medical Receptionist  for someone who shares our passion for working with kids! This position is perfect for someone seeking part-time, afternoon employment with the potential to expand hours and responsibilities over time. Successful candidates will have an upbeat “can do” attitude while managing tasks with accuracy and efficiency in a lively clinic environment. Excellent customer service and professional communication skills are essential in this role.

Primary Responsibilities:

• Greet and check in patients.
• Answer multi-line phone system; route calls or take messages.
• Manage schedule for multiple providers, including timely schedule reconciliation, provider paging, and proactive communication.
• Accept and apply payments due at the time of service.
• Maintain electronic medical records through timely and accurate data entry, scanning, faxing, and filing.
• Manage internal and external communications.
• Assist with maintaining a safe and tidy reception area.
• Complete end-of-day front office, clinical, and closing responsibilities.

Skills and Requirements:

• High school diploma required.
• Basic knowledge of scheduling, patient registration, electronic medical record management, insurance, and HIPAA compliance preferred.
• Proficiency with Windows OS, Microsoft Office suite, Google Workspace, and use of standard office equipment.
• Skill to establish and maintain effective working relationships with our team, the patients/families we serve, and the providers we work with.
• Skill to communicate and hold accountability effectively in person, over the phone, and in writing.
• Ability to self-initiate, organize, prioritize, and consistently be accurate with minimal supervision.
• Potential to thrive in a busy pediatric office environment.
• Consistent adherence to established clinic policies and procedures.
• Reliable on-site attendance in our Coeur d’Alene clinic.  
• Willingness to adhere to CDC guidance regarding COVID.

Environmental Considerations:

The Patient Care Coordinator will work at a desk in the front office with exposure to the following:  

• Prolonged sitting and viewing of computer monitors.
• Repetitive motion associated with keystroking and mouse-clicking.
• Noise and distractions typical of a pediatric setting.
• Chemicals used in the clinic such as cleaners, disinfectants, and soaps.
• Routine interaction with the public.

Jump Start offers a positive team-oriented work environment where we strive for excellence while having fun! If you are interested in exploring this opportunity, please click the link below to apply.